As most of you know that reimburses some of the English shops online that you have to pay extra in tax expenses. And here's a little post on how to do it and the online stores that offer refund.
When shopping for over 200kr on foreign online stores then you have to pay the 25% VAT and customs. Fortunately, cosmetics, duty free, but we must equally rich pay 25% tax and a fee of 120, -. Unfortunately, 25% + 120, - part if you shop a lot, or often from various online stores.
Also read: Customs and VAT .
Fortunately, more and more English online stores refund of tax expenditures that we have to pay extra to get our packages. But we must do "work" to get this money back, and here's how.
How?
When you pick up your package at the post office so always make sure to get the receipt after you have paid VAT and service charge. This receipt must take a clear picture of or scan into your PC. Then type the e-mail to the online store you bought the package with this receipt attached.
Here is an example of what you can write:
Hello,
I have attached a copy of the receipt from the post office.
My order number is # xxx£ xxx (the price paid at the post office, quoted in pounds)
Thank you.
Best regards
Your Name
Then add the receipt attached, check email with "VAT Refund" and send it to the online store in question. This must be done within 30 days after the package was sent to you.
Which online stores refund?
- Feel Unique - send receipt / email to care@feelunique.com
- Cheapsmells - send receipt / email to info@CheapSmells.com
Beauty Expert - send receipt / email to care@beautyexpert.co.uk(May have changed policy, mail is sent to the customer)- Britique - Send receipt / email to kundeservice@britique.com
- StrawberryNET - Send receipt / info via a form which can be found on their website.
I sent some e-mails around to the other English online shops regarding refund and hoping for a positive response from them. If I were to get answers and that they should offer refund so I edit it into this post.
Have Sigma ceased to refund and to write low value on the package, or do they still ask about you?
Malin recently posted .. Today FACE
Sigma has unfortunately ceased to write low value yes :/
We have sent the mass email regarding the refund, but it makes them not.
Had to pay customs duty on the package I ordered from Strawberrynet and I had read you could scan or take a picture of your receipt (s) and send in to the mail they have specifically for it, and I did but never got an answer .. I tried again and got not reply. So now I have sent them an e-mail to complained that it never happens to the emails I send back the payment so hope it goes and do not say it's gone for a long time now it is not my fault.
It was then badly by StrawberryNET :/ Did you via form?
This: http://au.strawberrynet.com/vat_refund.aspx
Süper posts and great that several sites offer this service now
Congratulations on your new website also, it is Superfine
Monica recently posted .. THANKS!!!
Thank you for the
<3
Yes, fingers crossed that several hangs and refund!
Excellent posts
great that you write about this so that more people will have it with them.
Congratulations on the new website
it is very nice 
birgitsmakeup recently posted .. May 17 Looks
Thank you for the
Hello,
I used to get reimbursed from StrawberryNet (having traded there for several years), but last time I shop there I got it. Sent out the form again with a picture of your receipt, but still nothing. You mean I sent a mail too, is not quite sure. I was certainly never any feedback on the forms I sent in! So I stopped shopping there ...
[...] Refund of customs duties and VAT [...]
Hey Malin :)
Very well explained post, but I was wondering one thing.
Waiting for a package from cheapsmells, and never made it there with repayment of customs before. So the mail I should not write the account number then? So that they can enter the toll money?
Yes, you can have your account number with :)
But when I do the latter I had not it because they see where the money came from when I paid
[...] Refund of customs duties and VAT [...]
Hmm it appears like your blog ate my first comment (it was super long) so I guess I'll just sum it up what I wrote and say, I'm thoroughly enjoying your blog. I as well am an aspiring blog blogger but I'm still new to the whole thing. Do you have any helpful hints for novice blog writers? I'd really appreciate it.
beauty blog recently posted .. beauty blog
[...] Refund of customs duties and VAT [...]
Hey.
I bought a package from feelunique.com and wrote letters tebake with receipt and all. Did not answer that one had refunded the money I paid, but still have not received anything on account? This was yesterday. Can take several days before the money is in the account?
Yes, it may take a few days to be taken into account
Do you know look fantastic and beautybay refund?
Beautybay not reimburse for they have cheaper prices on the website of the Centre Norwegian (they remove the UK VAT) if you set your home location to Norway, but have continued currency to gbp el dollars so it will be cheaper than if you have home in the UK if you know
Look Fantastic refund either.
But I sent email to my contact regarding HQhair yesterday and tipped the little that has unique feel more satisfied customers when they feel safer since they do not have to think about the extra costs for feel refund .. And it will happen to hqhair even if they begin to reimburse - they would look into the matter. So cross your fingers; D
[...] Refund of customs duties and VAT [...]
reimburse the both VAT and customs?
Cosmetics are duty free :)
reimburse the both VAT and customs?
HQ Hair repay apparently moms
As it stood on the list here I did not bother checking their site (no blame, my laziness - my mistake), sending them mail yesterday. Today I got the answer that they do not repay moms and link to this page: http://help.hqhair.com/index.php?action=artikel&cat=7&id=93&artlang=en
Quote email from my contact from HQHair: "I've spoken with the merchant (Hqhair) and they have informed me that they do refund on VAT, however the customer needs to send evidence through to their customer services department."
Wtf, why they said something completely different to me then. __. I let the scan of receipt from the Post Office. In the mail they wrote;
"Thank you for getting in touch.
I'm sorry to hear that you have been overcharged import charges for your order. We do advise two check these charges before ordering on our help pages. Please see link below:
http://help.hqhair.com/index.php?action=artikel&cat=7&id=93&artlang=en
I'm sorry but we will not be comfortable two refund this charge. If there is anything further I can help you with please get in touch. "
I'll send her mail again i .. This is bad I think :/
How do you pay with paypal on cheapsmells? It appears only VISA and MasterCard.
Is it not "Choose one of the Following payment methods" and below are the three choices? (After you have confirmed at checkout)
First, I press on confirmed in cheakout, so I was going on to "Choose one of the Following payment methods" under it reads "Mastercard and Visa." Nothing paypal
Strange: S With me, there are three choices, where the top is Paypal.
It is not just the image that has disappeared then? you have to press a bit about the "choose the text"? For it has happened to me a few times, I see only Visa and Mastec. but I press above Mastercard and when I press on paypal (which seems).
Tried to go into such cheapsmells with your mobile and then came up paypal but unfortunately not on the computer screen: p
Maybe it's the browser that does?
Yeah, switched from google chrome to internet explorer and then it worked :)
Thanks for the reply :)
You're welcome
Latest queried now, haha. When using a card that it is not possible to pay with online, you can still use paypal then?
No, you must surely have the 16-digit code on the back of the card. It's not the cards that you can shop online with?
Oh
But one can not simply transfer money to paypal from your bank, you then pay it from there?
I do not think so, but are not quite sure. I think everything has to be done via Paypal, that fetch money from the bank made via paypal, and when you need to register your credit card with paypal.
Have you sent mail to HQ Hair again regarding VAT refund? I did not answer the mail I got from them, since they have a page on it to link to, I somehow nothing to say about it since I have nothing to reference :/
Yes, I have gotten in touch. Waiting for new mail from her now
If the package is delivered that day no one is home, what are they doing then? For is not the package delivered to your door and you have to sign that you have got it?
Package / retrieve patch harbors enough in your mailbox, unless you pay extra to have them delivered to your door
1: Taking the post paid when they deliver the package, excluding customs / tax you have to pay for when you pick up the package?
2: How long does it take way around. before the packet is sent to you will get the patch? The package is shipped by airmail, and have known has been divided into two packages instead of one
1.Nei
2 depends on where you order from, but usually take about 2 weeks
Heard anything more from HQ?
I got mail on 13th September that my package had been shipped, and now it has been 10 days and it is not yet come. The package is shipped by airmail, and it's someone I can contact about the package?
'd expected out this week and should contact the on Monday if you still have not received anything.
if you eg have to pay for airmail, you get money back for it if you send picture of your receipt?
Do not think Beauty Expert Tax refund either .. :/ Bought me a hairdryer and sent in the receipt, but never got an answer. Contacted the then through the customer service of the website. Did that answer that they do not pay back the VAT .. :/
A few hours after the answer that they do not refund the tax, I received another email in which they confirmed that they had received my mail with return receipt, and would cause the money to my account .. So obviously they still reimburse
It's very positive! 
Hey.
I ordered two perfumes from feelunique.com, and had to pay 226kr in customs when I retrieved my package today in the mail. I did not get a receipt with me, and thought no more of it there and then. But it says the three tags attached to the package. One where it just says my zip code and it is a snail mail from abroad. Another that says "simplified customs therapy," and how much I have to pay, namely 226 NOK. At the last it says "Detailed Description of contents: Cosmetics" and some are under Value and weigth. I have chosen to send an email to feel unique to customs money back, but I sent the image of these labels indicated on the package. Do you think I can get my money refunded?
Regards Julia
Hello again!
Has received answers from feel unique and the money should be in my account within 2-3 business days!
Regards Julia
You pay the VAT as when purchasing from overseas stores. This will be automatically deducted at checkout, if you do not get scammed.
A question only :) If one further up here in the comments had the same problem that I have now. Getting namely not pay with paypal on cheapsmells :/ I can only make Visa and Mastercard.
I have tried several times (on different data), even on mobile. Does Internet Explorer on the computer. Tend often and only pay by Paypal and Visa, and then it goes always nice, but cheapsmells must have certain code chip. Does the piece that I arranged for a while but not the tags.
Does the one can pay with paypal. So you know what's wrong?
Tried another browser Firefox or Google chroome?
Tried other browsers too. Tried both, but is still not :/ So strange.
Should contact cheapsmells and see if they can help me, otherwise it looks like I need to get me the codes to code chip. Otherwise, thanks for your help :)
Happy Easter :)
I tried online and Paypal works with me, it is as choice # 2 after you have pressed payable at Checkout
It is usually something wrong with the browser when it happens. Tried restart and delete cache / cookies 
Now did it: D Thanks!
Now, you probably update your list and delete Beauty Expert. They will not refund. I shopped there only because they are on your list here of stores that refund, so thought I'd say so. So let others go the same smell as me after reading here :-(
Hi, thanks for you speak out!
New mail is sent to Beauty Expert and meanwhile I emphasize the Beauty Expert to prevent it happening to others.
Again, thank you speak up. Have a nice day :)
Flotta :-)